VA Implementation
Picking the Team
PPC implementation relies on selecting individuals that can work together as a team in the chosen clinical setting. A mix of the three categories below is essential.
- Passionate about honoring Veteran preferences and choice
- Able to serve as effective leaders and command respect among the workforce
- Works closely with the frontline staff and patients
- Has basic knowledge in quality improvement and PDSA skills
- Eager to develop their practice and incorporate new approaches
- Persons have interest in PPC training
- Should have working knowledge of clinical setting and team meetings
- Have agency and are respected to provide patient information to those who make a difference
- Can also be Champions (above)
- Diversity of clinical / personal backgrounds is preferred
- Physical therapy; Occupational Therapyl Recreational Therapy; Speech Therapy
- RN Clinic Managers; Resident Care Manager; Minimum Data Set RNs
- Social Workers
- Chaplains
- MD or ARNP Providers (or trainees)
- Whole Health Coaches
- Psychologists, LPNs
- Physician Assistants
- Pharmacists
- Willing to ‘protect’ time necessary to develop new process and PPC training
- Support modifications to workflow and adaptations to documentation
- Willing to balance strategic priorities and are dedicated to person-centered Whole Health Clinical Care and Age-Friendly Systems of Care
- Additional information about roles here: Roles and Responsibilities
- Additional implementation readiness here: PPC Readiness
Discuss Veteran’s Health Priorities with them, starting with the One thing, to determine actions needed to achieve their health goals.
- Document Veteran’s Health Priorities in CPRS and tag the relevant providers to the Veteran’s care
- Document the informed decisions about medications started or stopped; self-management tasks started or stopped, referrals ordered, diagnoses, procedures, etc..